Conditions of Use

Terms And Conditions

We are confident that you will be happy with your purchase from us because each piece is inspected for quality manually. However, we understand that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.
If for any reason you are not content with your purchase, please contact us immediately.
We will provide instructions on where to return your item(s). You must return the product(s) within 30 days of receipt for refund. You must send your returned package via courier, at your own expense, and provide us with a tracking number in order for a refund to be issued.
Refunds are made in the same form as the initial payment (ie. refunded on your credit card) and may take up to seven business days to process after we receive the tracking number for the returned goods. During the 6 month warranty period we will repair any problem we can that you might have with the product, or replace the item.
Kindly include the below information when contacting us. This will speed up the processing of your return.

Information To Provide:

Your full name, the date the order was placed and the date when the order was received
A list of the replica product(s) to be fixed or refunded
The reason for the return of the products
Delivery is guaranteed! If your shipment is lost or seized, we will reship once at our expense.
The payment methods that we accept are Western Union, MoneyGram, Credit Card, and Bank Transfer.
Your purchases will be sent directly by courier from Hong Kong to your door. You will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.
Please allow 3-8 days for delivery of your order.
Please make sure you enter the correct shipping address and contact number.
We are not responsible for reshipment if you provided us with an incorrect address.
We are not responsible for any import tax charged on your package.

Shipping time is approx 3-7 days

Security & Privacy

What Personal Information our store collects from you and how we use it:

our store collects personal information when you place an order on our website. By registering and submitting an order, you are consenting to the collection of your personal data. When an order is placed on our website, we need to hold personal information such as your full name, email address, phone numbers, address, shipping and credit/debit card billing address (es) so that we can process and fulfill your order.
We may also obtain personal information as a result of authentication or identity checks. Occasionally we may ask for your telephone number, copy of your credit card (only the last 4 digits needs to be visible) copy of identity card or copy or billing statement (only the name and address needs to be visible) Your phone number may be given to the courier company for delivery services. These details allow us to process your order and to let you know the status of your order.
In addition, our Live Chat feature stores all chat conversations for 12 months. These chat transcripts are only accessed by our store for training purposes so we can improve the service we provide. To receive a copy of your chat conversation simply request this when exiting Live Chat or contact our customer care team by emailing

How personal information will be transferred to third party companies:

our store may use your personal information for processing your order, payment and to provide you with the best shopping experience. We will also use some personal information to fulfill and deliver your order and manage your account.
Saved credit card information will never be shared with third parties and it will only be used to process your order, using our payment partner's systems. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency.
When you register with our store, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, special offers, contests or events of interest. However, if you choose to receive our emails from time-to-time we will use the information you provide to promote the products and services of our business via email or phone number.
We do gather information about site traffic, sales, wish list, and other commercial information which we might pass on to third parties but this information does not include any information which can identify you personally. We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

Use of Cookies on our store

In common with many websites, our store uses "cookies" to help us gather and store information about visitors of our Site. A cookie is a small data file that our server sends to your browser when you visit our website. The use of cookies helps us assist your use of certain aspects of the Site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our store.
We may use information from cookies for the following purposes:
Traffic monitoring (the IP address from which you access the website), the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit, and the Internet address of the website from which you accessed our website;
To recognize repeat visitors for statistical/analytical purposes;
Anonymous tracking the interaction with our online advertising programs (to monitor the number of times that a banner ad is displayed and the number of times it is clicked on)
We may connect the information that we collect through cookies with other personal information that you provide to us. The reasons are:
To customize or personalize your experience on our website; for example, so that we can greet you on the site by name;
For transactional purposes, such as credit card sales;
Or to monitor your use of the Site in order to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the Site that you visit most often or by letting you know about features of the Site that you have not accessed previously.
If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

How you can access, change or delete the personal information our store retains

If you are concerned that the personal information held by our store is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Information may be changed online within Account Information and Address Book.
If you change your billing or shipping address while your order is still being processed, the order will be re-processed through customer finance check. If you prefer, you may contact us by email at and we will amend your personal details.

How to Opt-In and Opt-Out of further communications

When you register on our store you will be given the option to opt-out of subscribing to our regular update service.
At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any email we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the indications in the email. Alternatively you can change your email preferences or opt out of all emails by logging into My Account. To opt out of direct mail service or updates, please contact our customer care representative or by email at It is not our current policy to share our customers' personal details with third parties other than as stated herein.